How do I open a Bluebelt account?
Please click on this link and follow the instructions to open a Bluebelt account.
After registration, you will have to go through two levels of verification as follows to start trading:- Unverif...
What documents do I need to submit for the verification?
For verification, a customer is required to upload:
- a photo ID such as passport or identity card (in English or in a local language that we support)
- a clear selfie holding his/her photo ID and ...
I didn't receive the SMS verification code.
Please send an inquiry to our customer support center at firstname.lastname@example.org
What is a Crypto wallet?
A Crypto wallet is a secure digital wallet used to store, send, and receive digital currency like Bitcoin. Most coins have an official wallet or a few officially recommended third party wallets.
Does Bluebelt use hot wallet or cold wallet ?
Bluebelt keeps all your Coins in the Cold wallets for the best security .
How does the blockchain work?
A blockchain is the structure of data that represents a financial ledger entry, or a record of a transaction. Each transaction is digitally signed to ensure its authenticity and that no one tampers...
How does Instant Buy/ Sell (Exchanger) work?
Bluebelt offers Exchanger for customers who wish to use local fiat currency to buy BTC/ ETH, or sell BTC/ETH for fiat. The fund used and received for Instant Buy/ Sell is stored in your general acc...
What is the minimum and maximum order size for Instant Buy/Sell?
The minimum order size required is US$20 (equivalent to 0.002 BTC, or 0.02 ETH).The maximum order size required is US$10,000 (equivalent to 1 BTC, or 10 ETH).
What is the limit buy/ sell for an Unverified and a Verified Account?
Bluebelt applies daily and monthly limit differently for an Unverified and a Verified Account:
How many fiat currencies are supported to buy Crypto?
We only accept the currencies of the countries that we support*. You can only deposit/ withdraw local fiat currency of the market you registered with.
Please find below the list of currencies suppo...
What is the deposit/ withdraw limit for an Unverified and Verified Account?
An Unverified account is NOT able to deposit or withdraw. A Verified account, on the other hand, offers unlimited deposit and limited withdrawal as the table below.
How to have your account verifi...
How many fiat currencies does Bluebelt support?
Please find below the list of currencies supported by Bluebelt Asia. However, customers can only deposit/withdraw local fiat currency of the market you registered with.
AUD, EUR, USD, IDR, JPY, VND...
How long does it take for me to receive my withdrawal?
It may take from 2 to 24 hours.
Please be advised that the cut-off time is 17:00 GMT +9 everyday, and any withdrawal made around this time will be processed on the next business day.
If, for any re...
How to deposit fiat currency?
Step 1: Login to MyPage, choose Wallets:
Step 2: Create a deposit ticket:
- Choose the fiat currency which you want to deposit;
- Trading Platform: Only General account is available;
How long does it take for an order to be matched?
The transaction is automatically completed when there is a matching counter position.
How are orders matched?
The system will automatically connect buyers and sellers based on price-time priority, with price being the first criteria and time being the second.
Is there any fee for Crypto Exchange?
Bluebelt applies 0.2% for Crypto Exchange.
How many instruments does Bluebelt offer for exchange?
Bluebelt is providing different pairs for each market. In details, please kindly refer to the tables below
How does Bluebelt Margin Trade work?
In Bluebelt Margin Trade, customers can trade cryptos as derivatives with leverage up to 6.67x.Please be advised that the maturity of Bluebelt's future contracts is 3 months, so the symbols will be...
What order types are supported?
Bluebelt Margin offers 6 order types:- Market order (a buy or sell order to be executed immediately at current market prices);- Instant Order(a buy or sell order will be executed now if the quate i...
Which markets does Bluebelt support Margin trading?
Bluebelt support all countries for Margin trading except Korean, Philippines, China, Japan and USA
What are the minimum and maximum trade order size for Margin Trade?
The minimum and maximum trade order size vary for each trading pair.
Please click here for details and latest update.
What is Two-Factor Authentication (2FA) and why do I need it?
Two-factor authentication is an extra layer of security designed to ensure that you're the only person who can access your account, even if someone might know your password.With two-factor authenti...
I lost access to my 2FA device. How can I now access my account?
Please send email to us : email@example.com for more intructions.
What is Bluebelt Support's working hours?
Our online support time is 8:30a.m - 0:00a.m (GMT+9) from Monday to Friday
How should I contact Bluebelt for support?
If you have any questions or concerns regarding Bluebelt services, please contact us via email at firstname.lastname@example.org.
You can also access our help center for more information at https://help.bl...
What makes Bluebelt Exchange different from other exchanges?
While most of the other exchanges operate in one country, we offer our users a global order book from the entire network in more than 8 countries. Bluebelt's fiat-crypto instant exchange allows use...
Where is Bluebelt ICO's company located?
Our ICO company is registered under Singaporean law, located at 11 Collyer Quay, #14-02 The Arcade, Singapore 049317. Our headquarter is based in Tokyo, Japan at the address of Nichitochi Shinjuku ...
In how many countries is Bluebelt currently operating?
Our exchange is operating in 6 countries at the moment including Estonia, Australia, Indonesia, Myanmar, Malaysia, and Cambodia. As we are applying for exchange licenses in some jurisdiction, we ar...
Is BBXC a utility or security token?
BBXC is a utility token.
What kind of service can you use BBXC for?
BBXC tokens can be used to buy/sell other cryptocurrencies or tokens and pay for fees with discounts on Bluebelt platforms ( transaction fees, listing fees, withdrawal fees, swap fees, voting fee, ...
What is Bluebelt token distribution?
● 25% (50 million BBXC) will be sold for the presale
● 2.5% (5 million BBXC) will be given during Bounty & Airdrop Program
● 2.5% (5 million BBXC) will be given to the BLUEBELT core team & advisors...
Does the Bluebelt's presale require KYC?
In order to participate in the BBXC sale rounds, you must complete the KYC process.
Who cannot participate in Bluebelt's presale?
US citizens will not be able to participate in the BBXC Token ICO. We also plan to comply with restrictions placed on citizens of other nations and will continue to monitor the legal environment cl...
What does Bluebelt's KYC proces require?
After registering an account to buy BBXC token at https://ico.bluebelt.asia/registration and verifying your email, you need to log in your account then go through the verification process as follow...
Can I buy BBXC with fiat or cryptocurrency?
We accept both payment in fiat and cryptocurrency. Cryptocurrencies accepted are ETH, BTC. Fiat currencies accepted are USD, AUD, EUR, JPY, MYR, MMK, IDR (coming soon PHP, INR, KWR).
How to buy token BBXC on Bluebelt website?
1. Open an account on Bluebelt and have it fully verified via MyPage
2. Go to "BBXC Token" section on MyPage then "Buy BBXC Token"
3. Deposit to your Bluebelt account via MyPage (acceptance: ...
When will I receive my tokens after making my payment?
● For investors who bought less than 10,000 USD worth of BBXC, tokens will be distributed on May 31, 2019, GMT+9.
● For investors who bought from 10,000 USD to 50,000 USD worth of BBXC, tokens will...
How to participate in BBXC bounty?
You must first complete a KYC process by having your account fully verified in the Profile area called MyPage.
Afterward, you can access and participate in Bluebelt's bounty program from the sect...
How to claim the bounty token?
1. Open an account on Bluebelt Exchange. If you are an existing Bluebelt user, you can move on to the next step.
2. Join our Bounty program. More details at https://ico.bluebelt.asia/bounty/ or MyP...
When will BBXC in bounty program be distributed?
Tokens given during bounty program will be distributed on 1st September 2019. Tokens will be credited to your BBXC wallet at Bluebelt Exchange then you can withdraw them.