Bluebelt Starters
- How do I open a Bluebelt account?
- What documents do I need to submit for the verification?
- I didn't receive the SMS verification code.
- How can I deactivate my account?
- How can I reset my Password?
- How can I change my password?
Instant Buy/Sell
Instant Buy/Sell
- How does Instant Buy/ Sell (Exchanger) work?
- What is the minimum and maximum order size for Instant Buy/Sell?
- What is the limit buy/ sell for an Unverified and a Verified Account?
- How many fiat currencies are supported to buy Crypto?
- Why our instant rate is higher than exchange?
- How do I cancel my transaction?
Deposit/Withdraw
Deposit/Withdraw
- What is the deposit/ withdraw limit for an Unverified and Verified Account?
- How many fiat currencies does Bluebelt support?
- How long does it take for me to receive my withdrawal?
- How to deposit fiat currency?
- What do I need to know when I deposit/withdraw by credit card?
- What do I need to know when I deposit/withdraw by credit card?
Crypto Exchange
Crypto Exchange
- How long does it take for an order to be matched?
- How are orders matched?
- Is there any fee for Crypto Exchange?
- How many instruments does Bluebelt offer for exchange?
- Where does Bluebelt get the exchange rate for Crypto exchange?
- What order types are supported in the Exchange?
Security
Security
- What is Two-Factor Authentication (2FA) and why do I need it?
- I lost access to my 2FA device. How can I now access my account?
- What is IP white list and why do I need it?
- There are login histories which I do not know.
- How can I change the password when the 2FA code is enable ?
- My 2FA code isn't working ("Incorrect Code" errors)