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  1. Bluebelt Help Center
  2. FAQ
Bluebelt Starters

Bluebelt Starters

  • How do I open a Bluebelt account?
  • What documents do I need to submit for the verification?
  • I didn't receive the SMS verification code.
  • How can I deactivate my account?
  • How can I reset my Password?
  • How can I change my password?
See all 10 articles
Crypto Trading 101

Crypto Trading 101

  • Does Bluebelt use hot wallet or cold wallet ?
  • How does the blockchain work?
  • What is a Crypto wallet?
  • Is it safe to use Crypto?
  • Can I trade other cryptocurrencies other than Bitcoin?
  • How does a Crypto wallet work?
See all 11 articles
Instant Buy/Sell

Instant Buy/Sell

  • How does Instant Buy/ Sell (Exchanger) work?
  • What is the minimum and maximum order size for Instant Buy/Sell?
  • What is the limit buy/ sell for an Unverified and a Verified Account?
  • How many fiat currencies are supported to buy Crypto?
  • Why our instant rate is higher than exchange?
  • How do I cancel my transaction?
See all 9 articles
Deposit/Withdraw

Deposit/Withdraw

  • What is the deposit/ withdraw limit for an Unverified and Verified Account?
  • How many fiat currencies does Bluebelt support?
  • How long does it take for me to receive my withdrawal?
  • How to deposit fiat currency?
  • What do I need to know when I deposit/withdraw by credit card?
  • What is the minimum amount for deposit and withdrawal?
See all 27 articles
Crypto Exchange

Crypto Exchange

  • How long does it take for an order to be matched?
  • How are orders matched?
  • Is there any fee for Crypto Exchange?
  • How many instruments does Bluebelt offer for exchange?
  • Where does Bluebelt get the exchange rate for Crypto exchange?
  • What order types are supported in the Exchange?
See all 7 articles
Margin

Margin

  • How does Bluebelt Margin Trade work?
  • What order types are supported?
  • Which markets does Bluebelt support Margin trading?
  • What are the minimum and maximum trade order size for Margin Trade?
  • Is there any fee for margin trade?
  • What is the stop-out level for Margin Trade?
See all 7 articles
Security

Security

  • What is Two-Factor Authentication (2FA) and why do I need it?
  • I lost access to my 2FA device. How can I now access my account?
  • What is IP white list and why do I need it?
  • There are login histories which I do not know.
  • How can I change the password when the 2FA code is enable ?
  • My 2FA code isn't working ("Incorrect Code" errors)
See all 9 articles
Support Center

Support Center

  • What is Bluebelt Support's working hours?
  • How should I contact Bluebelt for support?
  • How long does it take for Bluebelt to response the ticket?
  • Which language does Bluebelt support in the Customer support?
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