Amanda
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How many languages are your whitepaper translated?
It has been translated into Korean, Japanese and Chinese. If any discrepancy should arise, the English text shall prevail.
What order types are supported?
Bluebelt Margin offers 6 order types:- Market order (a buy or sell order to be executed immediately at current market prices);- Instant Order(a buy or sell order will be executed now if the quate i...
Which markets does Bluebelt support Margin trading?
Bluebelt support all countries for Margin trading except Korean, Philippines, China, Japan and USA
I lost access to my 2FA device. How can I now access my account?
Please send email to us : support@bluebelt.asia for more intructions.
Does the Bluebelt's presale require KYC?
In order to participate in the BBXC sale rounds, you must complete the KYC process.
What is IP white list and why do I need it?
IP white list is an extra layer of security designed to limit account access by IP address. With IP white list, your account can only be accessed by IP address registered in your My page. More than...
How do I generate a new ETH wallet address on Bluebelt?
BlueBelt now provided the separate ETH wallet address for each customer for secure and effective reason. 1. Please login to your account at www.bluebelt.asia and make sure you tick on “I’m not a r...
Can I trade other cryptocurrencies other than Bitcoin?
At the moment, we provide multiple cryptocurrencies including: Bluebelt Token (BBXC), Bitcoin (BTC), Ethereum (ETH), Ethereum Classic (ETC), Bitcoin Cash ABC (BAB on Exchange, BCH on Margin Trade),...
Who cannot participate in Bluebelt's presale?
US citizens will not be able to participate in the BBXC Token ICO. We also plan to comply with restrictions placed on citizens of other nations and will continue to monitor the legal environment cl...
There are login histories which I do not know.
Somebody might have gained unauthorized access to your account. Please change your account password immediately, and contact our customer support center at support@bluebelt.asia.